Foreword

Following the turbulence of the past few years for the care sector, this report takes a considered look at the current and very real challenges the sector is facing, as well as a look forward at potential solutions. As the needs and expectations of society evolve, the demand for high-quality care services continues to grow, placing significant pressure on providers to respond to the needs and choices of our communities. This care ensures that people and their families are supported to live their best lives, while operating in an ever-changing landscape and seeking to build sustainable long-term care and support services.

Against this backdrop, Markel presents an insightful report that delves into the complexities and opportunities that lie within the care sector, shedding light on the path forward.

Based in-depth interviews with key experts and a survey with senior decision makers, this comprehensive report provides a panoramic view of the sector, exploring the impact of various factors shaping its future.

Central to the report is an understanding of the vital role care providers play in society, tirelessly ensuring the well-being and dignity of the people they support – be that older people, children and young people or people of working age. Financial constraints, workforce shortages, regulatory changes and increasing demand are some of the pressures they face.

Through in-depth research and engagement with industry leaders, care providers and other experts, the report identifies key challenges and opportunities that can enhance the resilience and efficiency of the care industry

This report offers an insightful examination of the perspectives of those involved in providing care and support services, offering their latest, timely strategies and actionable recommendations. The aim of this report is to offer insights to policymakers, care providers and stakeholders invested in the sector’s future. Therefore this can be used as a valuable resource to enhance their understanding of challenges and opportunities, and inspire collaborative efforts and innovative thinking for positive change.

Together, let us forge a path towards a resilient and sustainable care sector that upholds the dignity and well-being of all those in need. This report offers some potential strategies to help the care sector navigate these turbulent times.

Vic Rayner, CEO of the National Care Forum